Interpretation

The Butler Did It – Everyday Heroism

We recently sat in a theater in Keauhou, Hawaii, watching The Butler. Most folks applauded at the end for a writer, cast and crew that could not hear the praise. We wanted each other to hear it, to share the moment. Most sat still and watched the names of all who made the film rollContinue reading “The Butler Did It – Everyday Heroism”

Try to Remember – Keep a Journal

I am reading Undaunted Courage by Stephen Ambrose and the wonderful journals of the men on the Voyage of Discovery from Washington, D.C. to Oregon coast with Lewis and Clark left us amazing accounts of their journeys. Where would we be without journals? It was ornithology class in college that made me start keeping aContinue reading “Try to Remember – Keep a Journal”

Training Guides to Interpret

We were walking down a path through a beautiful botanical garden many years ago and our guide was talking over her shoulder with only a few able to hear. When she stopped she would start talking and not wait for the group to gather. When asked a question she could not answer, she pulled aContinue reading “Training Guides to Interpret”

Five Ideas to Engage Your Audience

When I have the opportunity to speak to a group, my challenge is to find the most bored and tuned out person sitting in the audience and get him or her more fully engaged with whatever subject matter I’m presenting. Given that I’m usually trying to influence audience members to move toward greater stewardship ofContinue reading “Five Ideas to Engage Your Audience”

Let’s Get Personal

Every time I go in my bank I expect to hear one of the clerks I’ve seen many times to call me by name. It never happens. I am in there every week or two and have been using this bank for 15 years. They are consistent. No one, even if they’ve seen me aContinue reading “Let’s Get Personal”

Not all those who wander are lost . . .*

Phil Hewlett and David Packard of HP fame suggested that “management by walking around” is an extraordinarily useful tool for seeing how operations are going in the workplace. Just getting out and seeing how your employees are working and interacting with each other can tell you far more than staying in your office and onlyContinue reading “Not all those who wander are lost . . .*”

Five Reasons Why You Should Have an Interpretive Plan

I cringe when I hear the words Ready-Fire-Aim used to describe the planning approach that many organizations use in developing new programs and facilities. I cringe because it was my favorite approach thirty years ago. I simply had no planning experience and it seemed reasonable to try something, anything, and hope it would work. FundersContinue reading “Five Reasons Why You Should Have an Interpretive Plan”

Who’s really in charge – power, authority, or influence?

Think of the last time you had a dinner party. Perhaps your spouse invited the boss and his family and now you’re faced with figuring out the menu. You ask your spouse what to serve, and he or she says, “It doesn’t matter, you decide and I’ll be fine with that.” Okay, you’ve been givenContinue reading “Who’s really in charge – power, authority, or influence?”

Facilitators – the Question People

We have just returned from an excellent Interpret Europe Conference in Sigtuna, Sweden, with about 165 colleagues from 40 nations. I am mulling over the ideas than ran through the presentations. “Be a facilitator,” certainly seemed to be one of the consistent messages. Excellent keynotes by Ted Cable, Mette Knudsen, Poul Seidler and James CarterContinue reading “Facilitators – the Question People”

On the Road in Stockholm – The Music and Theater Museum

We are on the road again in Stockholm, Sweden, on our way to the Interpret Europe Conference in Sigtuna and the Nordic-Baltic Seminar on Heritage Interpretation and Cooperation in Uppsala. We were here eighteen months ago for a conference in Visby on Gotland Island and enjoyed wandering around Stockholm for a couple of days atContinue reading “On the Road in Stockholm – The Music and Theater Museum”