10 Guidelines for a Useful Brochure

  We once asked a state park office how often they have to fill their brochure rack. The enthusiastic clerk explained, “It’s great, virtually never. No one takes them.” Here are ten guidelines to keep your brochures where they belong, in the hands of your guests, instead of in the rack or on the ground.Continue reading “10 Guidelines for a Useful Brochure”

The Bad Guide, A Parody with a Purpose

Those of you who have been to guide or trainer training with us may remember Ace Adventura, my alter-ego, the bad guide. I like portraying this rogue interpreter because he provides a chance for guides and trainers to critique guide performance with no concern for hurt feelings. Ace intends to be bad and is. AndContinue reading “The Bad Guide, A Parody with a Purpose”

Biocoop Rwanda: Entrepreneur at Work

Lisa and I took our first hike at Nyungwe National Park in 2012 with Ange Imanishiwmwe. He proved to be a talented park guide and naturalist, engaging us in a discussion of the importance of forest elephants and helping us identify the birds calling in the distance.   What we also learned about Ange rightContinue reading “Biocoop Rwanda: Entrepreneur at Work”

Viral Video Ethics – Eagle Snatches Kid

  I just watched a cable TV show, Caught on Camera, Viral Videos – Is That Possible, about the making of videos that have gone viral with some fake and some real situations. One was a “phony” video of a man flying like Icarus with wings flapping through the man’s arm movements. The show debunksContinue reading “Viral Video Ethics – Eagle Snatches Kid”

Six Approaches to Being Present

Those of us who work or have worked in service roles know the erosive effects of seeing lots of people in a day, often asking or being asked the same questions over and over. Soon our eyes glaze over and we listen minimally just for the most basic cues needed to do business, but weContinue reading “Six Approaches to Being Present”

Capacity Building with Computers

  We have made several trips to Rwanda to provide training and interpretive planning in two national parks. The dedication of the guides we have met in Rwanda is inspirational. They are deeply committed to the conservation and care of the spectacular park resources of their nation.   Last January we asked the guides weContinue reading “Capacity Building with Computers”

Inspiring Art in the Parks

  We took a drive yesterday from our home in Fort Collins, Colorado, to Rocky Mountain National Park to enjoy the scenery. It was perfect timing to enjoy the fall color in the mountains from 8,000 to 10,000 feet elevation, a beautiful sunny day with mild temperatures. Blue, our Australian Cattle Dog, came along toContinue reading “Inspiring Art in the Parks”

The Glamping Experience

  One of the best nights of my life was spent in a comfortable bed in Ruzizi Tented Lodge in Rwanda. It was intriguing and frightening at the same time. Before your mind runs wild with possibilities, let me set the scene. We (my wife, Lisa, and I) had just settled in under a lightContinue reading “The Glamping Experience”

13 Reasons to Take Our 2015 Tanzania Ecotour

Join us for this exciting opportunity from January 22nd to February 1st in Tanzania. Download the itinerary and TANZANIA REGISTRATION   If you want to see lions, leopards, cheetah, elephants, cape buffalo, black rhinos, hippos, monkeys and diverse kinds of birds in their natural savannah habitats, you cannot do better than visiting the national parks andContinue reading “13 Reasons to Take Our 2015 Tanzania Ecotour”

5 Ways to Turn T-shirts into Memorabilia with a Message

I love owning, wearing and buying t-shirts. They are comfortable, usually inexpensive, and serve as a palette for art and messaging. I can think of five good reasons to use them at interpretive sites and in social marketing campaigns as a way to promote your mission and message.   Brand Recognition – At its simplest,Continue reading “5 Ways to Turn T-shirts into Memorabilia with a Message”