The Hawaiian Vanilla Company Experience

Lisa Brochu, my wife and consulting partner in Heartfelt Associates, recently celebrated a birthday and suggested we have her birthday lunch at the Hawaiian Vanilla Company. In two decades of traveling to 24 countries and 50 U.S. states to train and consult on heritage interpretation and visitor experiences, we had somehow managed to miss visitingContinue reading “The Hawaiian Vanilla Company Experience”

Dolphin Swims on the Big Island

Sometimes there are no easy answers to complex problems. Dolphin swims on the Big Island have been around for several decades as a recreational activity. As visitors to the island we, like many others, enjoyed amazing experiences on dolphin swims with Dolphin Journeys’ Captain Nancy Sweatt. She always provided a high quality and very ethicalContinue reading “Dolphin Swims on the Big Island”

We’re Nuts about Hamakua Nut Factory’s Tour

We have driven by the sign pointing up the hill in Kawaihae, Hawaii, many times. Hamakua Nut Factory Tour is just one block off of the main highway from Kailua-Kona to Hawi on the Big Island of Hawaii. Having a guest with us, we were looking for a macadamia nut factory tour and the timeContinue reading “We’re Nuts about Hamakua Nut Factory’s Tour”

Underpromise, Overdeliver

We were on the Big Island of Hawaii last year and tried out a night swim with manta rays with a local company. We suited up with full wet suits, listened to the safety talk and then the photographer/naturalist gave us a pep talk. “This is going to be the best outdoor experience of yourContinue reading “Underpromise, Overdeliver”